Shipping Policy – Elvie’s Closet
Who We Are
Elvie’s Closet ("we," "us," or "our") operates the website www.elviescloset.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Free Shipping: We offer free shipping on all orders.
Shipping Range
Delivery Area: We currently ship within UK
Future Expansion: We are considering expanding our delivery areas.
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Cut-off Time: Orders placed before 22:00 (GMT+01:00) Central European Standard Time (Amsterdam) will be processed the same day; those placed after will be processed the next business day.
No Shipping Days: Orders are not processed on weekends or public holidays.
Estimated Delivery: Orders typically arrive within 5-10 business days after processing, depending on the destination.
Courier Services: We partner with various carriers; you’ll receive tracking on dispatch.
Tracking Information: After your order is shipped, you will receive an email with tracking details.
Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Return Policy: For detailed return instructions, please refer to our Return Policy.
If you have questions or concerns about this Shipping Policy, please contact us:
Store name: Elvie’s Closet
Legal entity: Beeyond Enterprises
Registered address:
Elpermeer 199, 1025 AD Amsterdam, Netherlands
Company registration (KVK): 97546372
VAT ID: NL005276957B18
Customer support:
info@elviescloset.com
Support hours: Mon–Fri, 09:00–17:00 GMT
